Clearspan Call Center

Clearspan® Call Center - A True Remote Agent Contact Center Solution

Clearspan Call Center expands call centers’ capabilities by delivering a true remote agent solution. Call Center Reporting provides critical data to manage the center and increase customer satisfaction.
Clearspan Call Center provides an integrated, full-featured solution for managing customer contacts and allows businesses to establish technical assistance lines, customer support numbers, or order-taking centers. Call Center enables calls received by a single phone number to be distributed among a group of users, or agents regardless of location and provides an intuitive, graphical interface for managing calls and queues.
  • Uniform call distribution
  • Weighted call distribution
  • Skills-based call distribution
  • Linear hunt group
  • Circular hunt group
  • Simultaneous ringing

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